Return Policy

At Allure, we want you to love every piece you bring home. If something isn’t quite right, we’re here to help!

🔄 Returns & Exchanges

• You may return or exchange most items within 14 days of delivery.

• Items must be unused, in original condition, and with all original tags/packaging.

• Custom or made-to-order pieces are non-returnable, unless damaged or defective.

🚚 Return Shipping

• Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

• We recommend using a trackable shipping method for safe return delivery.

📸 Damaged or Defective Items

• If your item arrives damaged, please contact us within 48 hours with clear photos and a description.

• We’ll make it right with a replacement, refund, or store credit.

💳 Refunds

• Once your return is received and inspected, we’ll issue a refund to your original payment method within 1–2 business days.

• Shipping fees are non-refundable.